About Us
At Alva Healthcare, we believe that care matters, and we are committed to providing the highest quality home care so that our customers can remain in the comfort of their own homes.
What makes Alva Healthcare’s home care services different is that we provide a unique personalised care to each customer. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.
We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they can. Delivering the very best home care is our passion, and we strive to achieve this every day.
Why Choose Us
A Collective of Passionate Care Innovators
Our members are a community of hard-working, proactive, and highly motivated care business leaders dedicated to making a difference in the care industry. As owners of independent, private, family-run businesses, we are united by a shared commitment to helping families arrange and provide exceptional domiciliary care services and live-in care.
Shaping the Future of Care
At Alva Healthcare, we are driven by a single belief: the more people know about live-in care, the better the lives of our loved ones will be. We are here to champion a way of living that allows individuals to stay at home, surrounded by comfort and familiarity, while remaining fully integrated into everyday life.
The Guiding Light for Live-in Care
Since our founding in 2023, we’ve been steadfast in our vision: to enlighten families, professionals, and the wider public on the benefits of live-in care. All our members are committed to upholding the highest standards of care and ensuring that every family we support receives the information and reassurance they need to make the best decisions for their loved ones.
Why We Do What We Do
Live-in care offers a way of life that promotes wellbeing, independence, and connection. By advocating for this transformative approach, we strive to give families the peace of mind that their loved ones can enjoy life to the fullest in the comfort of their own homes.
Together, we are building a brighter future for care from our families to yours. We aim to help people across the nation: one family, one home, and one life at a time.
We Are Fully Regulated
We are fully regulated by the Care Quality Commission (CQC) and officers of the authorities that commission care.
The CQC is the independent regulator of Health and Social Care organisations in England, with the primary goal of ensuring that the most vulnerable people in society have access to safe care that is both effective and responsive to their needs.
They monitor, inspect, and regulate all aspects of our services to ensure we meet the fundamental needs of our service users.
The specific areas they assess include:
Safety
Ensuring our service is safe, and you are protected from abuse and avoidable harm, with a focus on safeguarding procedures, premises safety, and staff recruitment checks.
Effectiveness
Assessing whether the care we provide achieves good outcomes and promotes your quality of life.
Caring
Examining the quality of our relationship with you, and whether the care we deliver is kind, compassionate, and respectful of your dignity.
Responsiveness
Evaluating how well our service meets your needs and adapts to your changing requirements.
Well Led
Assessing the leadership and governance of Hales, including management and staff training, as well as our overall effectiveness as an organisation.
Meet Our Team
Nonvelo SIBANDA
Human Resources Manager
My role as HR Manager is to oversee all aspects of ALVA Healthcare human resources function, ensuring effective recruitment, development, and retention of employees. Key responsibilities include recruitment, onboarding and offboarding, training and development, performance management, employee relations, compensation and benefits administration, policy development and implementation, employee engagement and retention, compliance with legal requirements, and HR administration. As HR Manager I play a vital role in managing the workforce and ensuring compliance with laws and regulations while fostering a positive work culture.
Eddie B. MALABA
Registered Manager & Nominated Individual
As a Registered Manager I oversee the overall management of the organization, ensures compliance with regulations, manages staff, develops services, and engages with stakeholders. And, as a Nominated Individual my responsible are for regulatory compliance, governance, leadership, continuous improvement, and external representation. Overall my role at ALVA Healthcare is to ensure that everything runs smoothly and effectively.
Vanessa CHAMUNORWA
Quality Assurance Manager
As a Quality Assurance Manager, my main responsibilities include defining quality standards, overseeing quality control processes, improving efficiency, managing a quality control team, ensuring compliance with regulations, enhancing customer satisfaction, and maintaining detailed documentation and reporting. My role is essential for maintaining and improving service quality and upholding organizational standards.
Getting Started is Easy
Submit The Form or Call Us
We’d love to hear from you to discuss your own unique care needs
Book A Care Visit
A face-to-face assessment of your particular care needs
Enjoy Our Quality Care
We hope you then invite us to care for you as much or as little as you need